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November 18, 2015 at six:07 pm Stayed on the Rodeway Inn in Fort Lauderdale (FLL/Cruisport) on 15 Nov fifteen -sixteen Nov fifteen. Worst resort exp. of my existence. Some of the workers at the location are incredibly unpleasant. The Resort workers dealt with me like crap. I reserved the lodge Along with the expectation the hotel could be of not less than 3 star excellent- it was not. The prior visitor comments were in line with my practical experience. Associates with the lodge staff members had been impolite and unprofessional. After i arrived at the hotel I asked for shuttle service towards the airport- per what was advertised. I was told that the airport shuttle would not be obtainable for enough time I requested and I would wish to arrive at the airport 4 hours right before my flight time. Once i asked for to find out why, I used to be explained to the shuttles can be transporting other attendees and could well be busy. On the other hand, I used to be informed the manager might be able to aid With all the shuttle, but because of the staffer’s posture, he couldn't make that call. Subsequently, the manager, Mr. Vincent Izzy, known as and I asked to talk to him by using phone and requested shuttle service. I spelled out the advertisement along with the expectation of shuttle service. He replied “Perfectly, I'm happy you may go through, but in the event you read through closer the shuttle service relies on availability.” I replied to him that i'm an attorney and I'm able to examine and it’s easier to just supply the service, if he can, then us going backwards and forwards arguing. His reply was that he is Jewish and has a family members of Lawyers. I'm not positive what becoming Jewish had to do Together with the dialogue, but by means of his tone I can only presume that it intended that he was in some way much better than possibly me or men and women of Yet another faith. During the context of a dialogue about purchaser service, stating his personal religion, Jewish, being a strategy for either intimidation or bravado, is extremely inappropriate and displays either an absence of discipline/self-control or lack of commitment to his career/and or occupation.

I accidently booked two ninety two) rooms variety them thru Expedia and also have experienced nothing but issues with them management needs to master client service and kindness.

April eleven, 2015 at 8:37 pm Expensive Mr. Joyce: I wish to let you know about an experience Using the Fayetteville/Ft. Bragg, NC Comfort Inn. I used to be driving from FL to NJ and desired a location to layover to the night time with my canines. At a rest prevent in NC, I produced reservations with this particular residence and was offered Instructions on ways to get there. Once off of I-ninety five, I screwed up and wound up who is aware of where by. I called the entrance desk and was specified far more directions.

We’re undecided In case your personnel checks your Homes but this a person ought to be dealt with instantly. Because we paid out $74.03 for your night time, together with taxes won't suggest any individual should have to become subjected to these conditions.

In addition I’ve had people today wanting to are available in n lure me out all evening. Creepy. Terrible. Grimey is what I must say about this put.

This resort has the worst guest services I have ever experienced in around thirty several years of traveling and keeping at motels all over the entire world. I’m astonished that an institution can treat company in this manner.

I would love this number of a single evening’s remain taken off my Visa due to the fact Dee and Ann certain me that I would not be billed.

I love staying at your inns but I have a problem with the point process after you run a advertising. Anytime I Join a marketing it never ever requires and Once i connect with to complain to the customer service line… THEY ACT LIKE I AM LYING TO THEM ABOUT Just about anything I SAY. case in point The existing promotion is 2 stays pays. I registered in early June 2014 and now it is actually August twelve I however have not viewed any extra bonus details.

October 5, 2017 at 8:35 am I am a Privledges member, don’t definitely assume much from that actuality apart from maybe somewhat more help in offering what I need. In all of the several years equally before and soon after turning out to be a member I have not when been informed that they could not gurrantee the space I had been scheduling (particularly when booked severlal months just before remain), till yesterday. Now I will not request a certain area frivilously. The truth is if I had my druthers I would favor a major flooring room, but as a consequence of professional medical affliction which can’t be mounted I want the first ground. I don’t treatment that handicapped rooms on other flooring are near elevators. I know from individual practical experience they split. I can't climb stairs. I have two unsuccessful knee replacements. When my knees bend about twenty levels they don’t keep And that i go down. I had been in a very Comfort and ease Inn in Harrisonville MO to see the Eclipse. Prior to that visit there had been substantial rainfall and resulted in flooding which the motel was renovating view due to. They gave me the ground floor I questioned for. However over the night of May perhaps 21 it began raining. The evening clerk woke us to obtain us move our car or truck in the event that the rain induced far more flooding. Unfortunately by the time motor vehicle was moved and spouse bought again to area it had been coming in ground floor. By the point we were moved to a greater area (we could not leave because the drinking water level was knee deep And that i could not walk in that along with it getting immediate latest) around the three rd flooring then they shut the elevator down on account of possisble electrical shocks or worse (h2o and electrical energy usually do not combine). So about 3 hrs later when it got day gentle rain experienced stopped and h2o level experienced gone down I needed to come back down The three flights of stairs. Since in alone just isn't a large deal to somewon with good knees but it really took Virtually forty five mins to do so and I used to be worried that every stejp I had been intending to fall.

Once i went again to finalize the 3rd-evening reservation — knowing completely with the no-refund provision Although not Staying Provided any choice to change the earlier Info-ONLY dates from a few nights go to 1 — I pressed the button to order only The one, final evening, as David experienced instructed, and, Lo and Behold, the ultimate reckoning popped up displaying my bank card billed upfront for 3 nights at a total of $194 moreover tax.

The 2nd night time, I awoke again to precisely the same noises…this time it will arrive on and go off consistently and for prolonged amounts of time.

Oh, did I point out which was daughter was on organization and the Internet was not Performing so she had to use her personal facts approach.

The customer service at 1-800-three hundred-8800 can also be a joke. You must wait all around quarter-hour for someone to reply and once they do, they set you in keep for quarter-hour extra or transfer you Check Out Your URL to definitely a answering look at more info device. I had one particular of your respective supervisors notify me she would contact me back again in a single hour and I never heard back from her. Yet another time I questioned for a supervisor I was placed on hold and right after over ten minutes it went to some device,Truly? I'm attempting to resolve my issue right before I make it public. I am extremely upset and annoyed. There isn't any way a consumer ought to be addressed or dismissed the way in which your business and higher administration has long been executing to us. I’m forwarding for second time the letter I sent to Brenda Bauzo.

I had 259,000 factors in my account. Nicely I used to be Cyber Hacked plus they STOLE all of my factors. I sense violated!! That costs me $2500. I known as the escalated resolution dept and questioned for assistance plus they explained to me it’s my accountability to guard my account. Why? What do I know about Online safety They instructed me to change my password and I did (they advised me I refused. That’s BS! Why would I refuse ?). They claim they instructed me to open up a completely new account. A different LIE! I swear on the stack of bibles I was NOT supplied that until I known as inside a fifth time. The Tale could go on. Nevertheless the supervisor identified as me and refused to replace my details. She was similar to a robotic. Just didn’t care. Nicely if This is often how choice lodges hopes to Deal with their diamond customers it'll Value them a whole lot more money $$ In brief run. They’re a billion dollar company. I travel 75 evenings a yr marketing home furnishings and make $fifty my website seven,000 I put in 5 years preserving People details to choose my family members with a family vacation and I had been wiped out inside a minute.

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